Adam La Spina
This is to certify that
Has met the mandatory requirements for graduation from of the following CDP accredited course:
MINI MBA IN
CUSTOMER TECHNOLOGY
Delivered by
Field Bell Institute Pty Ltd
This certificate should be kept as a matter of record and used as evidence in a CPD audit by a professional institute or regulator.
CPD Points
39h 0m
Signed
Henry Hernandez Reveron
Fellow, Professor of Practice
The CPD Register Certification Body
CPD Provider 784544
www.thecpdregister.com
ABN 40 679 065 546
2026-07-07
fb4dd969-5f62-48fc-886d-ec88d738e08f
Distributed by:
ALS

Issued to

Adam La Spina

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Credential Verification

Issue date: July 7, 2026

ID: fb4dd969-5f62-48fc-886d-ec88d738e08f

Issued by

Field Bell Institute

Type

Course

Level

Professional

Format

Online

Duration

12 weeks

Description

A graduate of the Mini MBA in Customer Technology from Field Bell Institute possesses the foundational higher education for advanced systems architecture in sales, service, and marketing technologies.

Skills

Information Economics

Information Theory

Systems Architecture

Decision Theories

Customer Communications Management

Customer Data Management

Customer Information Control System (CICS)

Customer Information Systems

Customer Interaction Management

Systems Theories

Enterprise Architecture

Engagement Fabric

Earning Criteria

Other

Completion of 10 modules, consisting of a long form lectures, a structured reading program, and Q&A sessions with the professor.

Test

Upon completion of all modules within the allocated program schedule, students complete an exam consisting of no less that 200 questions.