CUSTOMER TECHNOLOGY
Fellow, Professor of Practice
CPD Provider 784544
www.thecpdregister.com
Issued to
Adam La Spina
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Credential Verification
Issue date: July 7, 2026
ID: fb4dd969-5f62-48fc-886d-ec88d738e08f
Issued by
Field Bell Institute
Type
Course
Level
Professional
Format
Online
Duration
12 weeks
Skills
Information Economics
Information Theory
Systems Architecture
Decision Theories
Customer Communications Management
Customer Data Management
Customer Information Control System (CICS)
Customer Information Systems
Customer Interaction Management
Systems Theories
Enterprise Architecture
Engagement Fabric
Earning Criteria
Other
Completion of 10 modules, consisting of a long form lectures, a structured reading program, and Q&A sessions with the professor.
Test
Upon completion of all modules within the allocated program schedule, students complete an exam consisting of no less that 200 questions.