Issued to
Tracey De Simone
Want to report a typo or a mistake?
Credential Verification
Issue date: April 8, 2026
ID: f4ebf228-6a19-4cea-8456-72b94ed0e862
Issued by
Neuroleadership Institute
Type
Course
Format
Online
Duration
3 hours
Price
Paid
Description
The holder of this badge successfully completed the NeuroLeadership Institute's Education Short Course - The Neuroscience of Difficult Conversations.
This practical program provides immediately applicable tools to turn conflict into collaboration, complaints into solutions, and tension into trust. Drawing on NeuroLeadership Institute research, this program teaches managers how to navigate difficult discussions while minimising social threats and maximising psychological safety.
In 2 x 90-minute virtual sessions designed to fit in with busy schedules, learn about different types of difficult conversations, tools to manage emotion, deliver challenging feedback and find productive solutions to move past barriers.
Skills
Managing difficult conversations
Strengthen resilience
Fostering psychological safety
Navigate Difficult Discussions
Minimise social threats
Manage emotions
Deliver challenging feedback
Productive solutions
Sending social signals
Earning Criteria
Participation
Attended 2 x 90min virtual training sessions
Assignment
Completed mandatory Buddy sessions
Assignment
Completed all live and asynchronous activities during virtual sessions and post-training, using the Insight Journal