Certificate of Graduation
President
Stefan Osthaus
Issue date
The Customer Institute on the nomination of the Leadership Team and the
recommendation of the Board of Directors hereby certifies for

Validate Certificate:
Layla El Ati
22-May-2024
the completion of the Customer Institute certified training program

ci-cert.org/p2407

Distributed by:

Issued to

Layla El Ati

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Credential Verification

Issue date: May 30, 2024

ID: f2bea239-bfbe-4e24-b70d-beff654a292c

The Customer Institute is a not-for-profit, global organization whose mission is to be the go-to source for B2B, B2C, and public-sector organizations to excel through customer centricity.

Description

The holder of this certificate successfully graduated from experience5's CX Masterclass with Stefan Osthaus.