Sherilyn Fraser
June 27, 2024
Understanding and Applying Emotional Intelligence

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Issued to

Sherilyn Fraser

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Credential Verification

Issue date: June 27, 2024

ID: f08ba13a-7352-484a-acf8-690bbdc19f01

Issued by

Office of Human Resources, Global Employee Experience, Learning & Development

Description

This course introduces the concept of Emotional Intelligence and describes its importance, its five (5) composite areas, and the characteristics of people with high Emotional Intelligence Quotient (EQ) levels. The course teaches participants habits they can cultivate to achieve a high level of EQ in the workplace to become successful emotionally intelligent leaders.

Skills

Apply Emotional Intelligence

Demonstrate emotional intelligence

Self-Awareness

Interpersonal skills