Issued to
Pamela Ciacia
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Credential Verification
Issue date: March 27, 2026
ID: ebebcb58-9ce9-4e2e-938b-d7e0bf1346f2
Issued by
Confindustria Toscana Servizi
Type
Program
Level
Advanced
Format
Online
Duration
45 hours
Price
Free
Description
The EMPOWERING programme was delivered entirely online. The journey began with an initial self-assessment carried out through an online Serious Game, which enabled participants to reflect on their strengths, areas for improvement, and professional aspirations. The programme consisted of 12 live group coaching sessions (February–July 2025), each lasting three hours, for a total of 36 hours. The sessions were structured to integrate theoretical content, practical exercises, and moments of collective reflection. They were conducted synchronously to preserve spontaneity and authentic engagement; they were also recorded and made available on the Learning Hub, with careful editing to protect participants’ privacy while preserving the educational content. The first eight sessions were dedicated to emotional intelligence and personal development, supporting participants in strengthening self-confidence, self-leadership, and self-awareness, recognising and transforming limiting beliefs, clarifying their sense of purpose, and developing optimism and courage as professional resources. The final four sessions focused on self-entrepreneurship and professional planning, guiding participants in defining their professional identity, building their value proposition, designing coherent services or career paths, and developing a sustainable digital presence aligned with their goals and values. An innovative element of the programme was the integration of Artificial Intelligence as a methodological support tool. Participants engaged in structured individual reflection activities and subsequently used guided prompts to refine ideas, clarify strategic directions, and transform insights into concrete and actionable professional development plans. In addition to group coaching, selected participants completed a two-hour individual coaching session focused on developing a personalised career plan through the Business Model Canvas YOU. A preparatory webinar supported participants in drafting an initial version of their plan prior to the individual session. To obtain final recognition, participants were required to attend the live sessions or, when necessary, watch the full recordings, actively engage in group activities and complete the assigned self-study exercises, and take part in the final reflection and planning activities. Completion of the full programme led to the recognition of the transversal and entrepreneurial competences developed throughout the journey.
Skills
Strategic Management
Financial Management
Business skills
Leadership
Emotional Intelligence
personal effectiveness
Action-taking
Self-Confidence
Resilience
strategic career planning
managing professional Development
reflective Thinking
Problem solving and Decision Making
Communications
self-entrepreneurship
community building
Earning Criteria
Assignment
Successful completion of the online competency-based serious game, including active engagement with all scenarios and decision-making tasks designed to simulate real professional challenges in industrial contexts. Learn More
Participation
Active participation in live online coaching sessions covering the programme’s thematic modules, including group discussions and collaborative learning activities. Learn More
Participation
Attendance and active engagement in individual mentoring sessions, focused on applying programme content to the participant’s professional context and supporting personal career development.