The holder of this certificate has successfully completed ElevenLabs' Partner Technical Certification program, demonstrating the ability to design, build, and deploy a production-shaped conversational AI agent on the ElevenAgents platform. The program spans five milestones covering product and use-case fundamentals, the platform's core implementation patterns, and hands-on configuration using the same design principles, telephony and SIP guidance, and enablement tooling that ElevenLabs Forward Deployed Engineers use on live customer work. Certification requires passing a graded, hands-on build assignment, reviewed and approved by an ElevenLabs Forward Deployed Engineer. The assignment covers intent design, webhook tool integration, a structurally enforced identity-verification gate on privileged actions, deterministic routing on tool results, guardrails against off-scope and sensitive-data exposure, and a regression test suite covering both happy paths and failure cases. The holder deployed the completed agent through a live channel and reviewed real conversations to identify and pressure test the final solution.