Certificate
President
as having repeatedly proven their extensive experience in the field of customer experience management. In recognition of their achievements, they are awarded certification as a:
Stefan Osthaus
Issued on
The Customer Institute, upon the nomination of the Leadership Team
and the recommendation of the Board of Directors, hereby certifies:
Certificate validation:
Igor Catic
ci-cert.org/X1226
20-May-26
This certificate is granted as evidence thereof on the date below.
This certification is valid for three years and expires on 19-May-2029.
Certified Customer Centricity Expert (CCCX)
Distributed by:
IC

Issued to

Igor Catic

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Credential Verification

Issue date: May 20, 2026

ID: e1a97bad-6d57-4acd-a87d-c1e6ec240d5b

Issued by

Customer Institute

The Customer Institute is a global organization recognizing excellence in customer centricity. You can find us at www.customer-institute.org.

Type

Certification

Description

The holder of this certificate has successfully completed the examination of a Customer Institute-certified training program and has been awarded the title of Certified Customer Centricity Expert. This certification is valid for a period of three years.

Skills

Customer Experience Management