2025
Issuing Date
ServeBetter
Issued to
Nimalan Arumugam
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Credential Verification
Issue date: January 24, 2026
ID: e091a8be-1996-4a0c-aa56-e3b867373fc2
Issued by
ServeBetter
A Social Enterprise with a deep rooted focus on building capacities of NGOs and charitable organizations, so that they may serve better their community. Vision: Dynamic civil society intervention towards a productive social community.
Type
Achievement
Level
Advanced
Format
Hybrid
Price
Free
Description
A Volunteer Mentor plays a facilitative and developmental role in supporting volunteers throughout their placement and community project lifecycle. The mentor provides guidance, structure, and feedback to ensure that assigned volunteers successfully complete their placements and deliver an agreed community project within a stipulated timeframe. The role combines elements of coaching, supervision, and project facilitation. Volunteer Mentors act as a bridge between the host organisation, project objectives, and volunteers’ individual learning needs. Beyond task completion, the mentor is expected to nurture volunteers’ professional skills, sense of responsibility, and community awareness, while ensuring alignment with organisational and social impact goals.
Skills
Mentorship
Coaching
Project Management
Communications
Interpersonal Communications
Leadership
Community and Social Awareness
Earning Criteria
Other
Volunteer Guidance and Support: Guided assigned volunteers through the full placement and community project lifecycle to successful completion within the stipulated timeframe.
Other
Mentoring and Development: Provided consistent mentoring, feedback, and developmental support aligned with agreed placement and project objectives.
Other
Project Delivery and Quality: Supported volunteers in planning, executing, and delivering community project outcomes that met defined quality and impact standards.
Other
Progress Monitoring and Accountability: Monitored volunteer progress, addressed challenges proactively, and ensured adherence to agreed timelines and responsibilities.