
Jennifer Bickell-Smith
Reference: dca8cb97-b23e-417f-99e2-5bb2a50fdd84
CERTIFICATE OF COMPLETION
AWARDED TO
Levi Pay
Director
Completed on 26th August 2026
Managing distressed students
For CPD purposes, this course is a half-day (3.5-hour) online course, involving discussion and live participation. This practical course ensures participants feel confident about how to engage with a student’s distress, while maintaining appropriate boundaries and looking after their own wellbeing in these interactions. The course also focuses on how to respond to a student presenting a high level of risk - for example, a student who mentions suicide.
JBS
Issued to
Jennifer Bickell-Smith
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Credential Verification
Issue date: August 26, 2026
Expiration date: August 26, 2028
ID: dca8cb97-b23e-417f-99e2-5bb2a50fdd84
Type
Course
Level
Professional
Price
Paid
Skills
Supporting students
Empathic and boundaried communication
Knowing when and how to escalate a case
Responding to risk
Managing distress in others
Managing serious student incidents
Looking after ourselves
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