Issued to
Tracy Gonzalez
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Credential Verification
Issue date: June 8, 2026
ID: daa19613-4d9e-419a-864e-3ea0f00a5c22
Type
Training
Level
Foundational
Format
Offline
Duration
2 days
Price
Paid
Skills
Develop a strategic social media plan that aligns agency goals, community expectations, platform best practices, and leadership priorities.
Identify and amplify stories that build trust, strengthen community relationships, and show the agency’s value before a crisis occurs.
Apply real-time messaging strategies for emerging incidents, misinformation, public criticism, and fast-moving media attention.
Evaluate legal, accessibility, and operational considerations for government social media, including public records, comment moderation, ADA requirements, and platform management.
