President
as having repeatedly proven their extensive experience in the field of customer experience management. In recognition of their achievements, they are awarded certification as a:
Stefan Osthaus
Issued on
The Customer Institute, upon the nomination of the Leadership Team
and the recommendation of the Board of Directors, hereby certifies:
Certificate validation:
Anna Talanova
ci-cert.org/X1205
01 Feb 25
This certificate is granted as evidence thereof on the date below.
This certification is valid for three years and expires on 31 Jan 28.
Certified Customer Centricity Expert (CCCX)

Distributed by:

Issued to

Anna Talanova

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Credential Verification

Issue date: February 10, 2025

ID: d672230b-0001-4c35-998c-72b1328e4ce6

Issued by

Customer Institute

The Customer Institute is a global organization recognizing excellence in customer centricity. You can find us at www.customer-institute.org.

Type

Certification

Description

The holder of this certificate has successfully completed the examination of a Customer Institute-certified training program and has been awarded the title of Certified Customer Centricity Expert. This certification is valid for a period of three years.

Skills

Customer Experience Management