CO-LAB
FOUNDATIONAL
October 2026
DESIGN THINKING
Distributed by:
CJ

Issued to

Cheryl Jackson

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Credential Verification

Issue date: October 22, 2026

ID: c10073e5-28ea-4245-8356-ddd6d33c425f

Issued by

Optimistic Futures

Type

Training

Level

Foundational

Format

Offline

Duration

2 days

Price

Paid

Description

An immersive experience covering the end-to-end innovation journey. The module equips colleagues with essential design thinking methods and tools to drive the development of new propositions and services. Over the two days the curriculum delivers a strong foundation in design thinking based on a live brief.

Skills

User Research

Data Synthesis

Persona Development

User Journey Mapping

Opportunity Analysis

Ideation

User Testing

Storytelling and Pitching

Hypothesis Amnesty

Collaboration