CJ
Issued to
Cheryl Jackson
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Credential Verification
Issue date: October 22, 2026
ID: c10073e5-28ea-4245-8356-ddd6d33c425f
Issued by
Optimistic Futures
Type
Training
Level
Foundational
Format
Offline
Duration
2 days
Price
Paid
Description
An immersive experience covering the end-to-end innovation journey. The module equips colleagues with essential design thinking methods and tools to drive the development of new propositions and services. Over the two days the curriculum delivers a strong foundation in design thinking based on a live brief.
Skills
User Research
Data Synthesis
Persona Development
User Journey Mapping
Opportunity Analysis
Ideation
User Testing
Storytelling and Pitching
Hypothesis Amnesty
Collaboration