Issued to
Courtney Johns
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Credential Verification
Issue date: October 23, 2024
ID: bdff0109-d5c2-4619-be96-e1a10e5c3976
Issued by
myVA Pro Academy
Type
Certification
Level
Professional
Format
Online
Duration
6 weeks
Price
Paid
Description
Skills
Accountability
Conflict Resolution
Work from Home Success
Scope Management
Email Management
Active Listening
Conflict Resolution
Calendar Management
Boundary Management
Standard Operating Procedures (SOPs)
Delivering Bad News Effectively
Travel Management
Self-Advocacy
Earning Criteria
Participation
Case studies provide learners with hands-on practice managing essential client tasks such as email and calendar management, travel planning, and handling challenging communications like delivering bad news effectively. Participants will also create SOPs, manage scope and boundaries, and reflect on their own accountability and conflict resolution strategies throughout the process. Learn More
Assignment
Embedded reflection prompts encourage learners to continuously assess how the skills gained during the course can be applied in real-world virtual assistant scenarios, ensuring a smooth transfer of knowledge to the workplace. Learn More
Watching
Watched a minimum of 10 hours of tutorials and case studies focused on essential skills for becoming an effective virtual assistant. These materials cover topics such as accountability, conflict resolution, and work-from-home success, as well as critical operational skills like scope management, email and calendar management, and creating and following SOPs (Standard Operating Procedures). Learn More