Margaret BK Shepherd
b982a73b-e627-410b-80f8-4715e10183ec
2026-02-19
CEO, Institute of Public Administration of Canada
This Certificate is proudly presented to
in recognition of their completion of the
comprising three comprehensive sessions focused on enhancing understanding and application of artificial intelligence within the public service sector. This achievement reflects a commitment to continuous learning and the development of skills essential for navigating the evolving technological landscape in public administration.
comprising three comprehensive sessions focused on enhancing understanding and application of artificial intelligence within the public service sector. This achievement reflects a commitment to continuous learning and the development of skills essential for navigating the evolving technological landscape in public administration.
Navigating AI: Age of the Agent for Public Service
David Fulford
MBS
Issued to
Margaret BK Shepherd
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Credential Verification
Issue date: February 19, 2026
ID: b982a73b-e627-410b-80f8-4715e10183ec
Issued by
Institute of Public Administration Canada
Type
Certification
Format
Online
Price
Free
Description
Participants engaged in three expertly designed modules to tackle the most pressing challenges and emerging opportunities in AI adoption for the public service:
Fundamentals of Generative AI
A 102-level course designed to deepen foundational AI literacy by moving from conceptual understanding to applied practice.
Organizational Adoption: Upskilling & Change Readiness
Equip public sector leaders and teams with the human-centred capabilities needed to adopt Generative AI responsibly and effectively.
Agentic AI: Overview of Tools
Explore the evolution of Generative AI into agentic systems and examine what this means for public sector workflows and service delivery.
Skills
Artificial Intelligence
Prompt Engineering