Issued to
Clément Lugrin
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Credential Verification
Issue date: November 28, 2025
ID: b5999ff6-463d-4be9-a244-a0953129e7b4
Type
Training
Level
Foundational
Format
Offline
Duration
21 hours
Price
Paid
Description
Skills
Écoute active
Création de confiance
Communication efficace
Fidélisation et suivi client
Approche consultative et orientation solution
Gestion des objections et négociation