Issued to
Megan Graichen-Pearson
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Credential Verification
Issue date: October 31, 2025
ID: b3382ef6-2c1a-4831-9773-cf02af58eb50
Type
Course
Level
Advanced
Description
Skills
Identify the factors that add complexity to processes and the work environment.
Seek ways to simplify work processes by taking a systems approach.
Understand RCA from multiple perspectives: as a Continuous Improvement strategy, as a problem-solving tool, as part of a daily management system, and as a skill to empower the entire workforce.
Reframe RCA from a tool to a systematic way of thinking across the organization.