Nick Lygo-Baker
This is to certify that
Has met the mandatory requirements for graduation from of the following CDP accredited course:
MINI MBA IN
CUSTOMERING
Delivered by
Field Bell Institute Pty Ltd
This certificate should be kept as a matter of record and used as evidence in a CPD audit by a professional institute or regulator.
CPD Points
38h 0m
Signed
Aarron B. Spinley
Fellow, Professor of Practice
The CPD Register Certification Body
CPD Provider 784544
www.thecpdregister.com
ABN 40 679 065 546
2026-01-06
b24a1359-8b95-4b3a-86bc-9cea4becafe0
Distributed by:
NLB

Issued to

Nick Lygo-Baker

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Credential Verification

Issue date: January 6, 2026

ID: b24a1359-8b95-4b3a-86bc-9cea4becafe0

Issued by

Field Bell Institute

Type

Course

Level

Professional

Format

Online

Duration

12 weeks

Description

A graduate of the Mini MBA in Customering from Field Bell Institute possesses the foundational higher education of a Chief Customer Officer and those within related operating departments.

Skills

Communications Management

Customer Profitability

Marketing Management

Measurement Technique

Pricing Strategies

Management Effectiveness

Customer Science

Decisioning Theory

Corporate Reporting

Earning Criteria

Other

Completion of 10 modules, consisting of a long form lectures, a structured reading program, and Q&A sessions with the professor.

Test

Upon completion of all modules within the allocated program schedule, students complete an exam consisting of no less that 200 questions.