Professionalism and polite behavior are crucial for navigating the workplace effectively and building positive relationships with colleagues, clients, and superiors. The "Business Etiquette" course explores the norms and conventions that govern professional conduct, equipping students with the interpersonal skills to project confidence, respect, and poise in a variety of business settings.

Business Etiquette:

Importance of professional etiquette in the workplace
Nonverbal communication and body language
Appropriate dress and grooming for business settings
Polite and courteous behavior in meetings, conferences, and other professional interactions
Etiquette for email, phone, and virtual communication
Networking and making introductions
Handling conflicts and difficult conversations diplomatically
Cultural differences in business etiquette norms
Etiquette for business meals, events, and travel
Maintaining composure under pressure