has successfully participated in the Masterclass “Make Change Work” by Susanne Volz and Laura Sommer, PhD.
Alba Ortiz Naumann
This is to certify that
Laura Sommer, PhD
Behavioral Scientist and Sustainability Consultant
makechangework.eu
Issuing date
9b6f3f64-c67f-4b60-b984-16ab4fd0fd8f
2024-03-27

In four in-depth and interactive sessions, the participant learned:
How do we humans process information? What are heuristics and how do they lead to biases? Why are biases turning into barriers for sustainable decision making?
How do complexity and context influence sustainable decision making? (Actual situation vs. perceived expectations of clients/businesses; Macroeconomic setting).
Applying the above concepts on real-world case studies. Identifying biases and barriers, developing solutions to overcome them.
How do we humans process information? What are heuristics and how do they lead to biases? Why are biases turning into barriers for sustainable decision making?
How do complexity and context influence sustainable decision making? (Actual situation vs. perceived expectations of clients/businesses; Macroeconomic setting).
Applying the above concepts on real-world case studies. Identifying biases and barriers, developing solutions to overcome them.
Co-founder Make Change Work
Valid certificate ID

Issued to
Alba Ortiz Naumann
Want to report a typo or a mistake?
Credential Verification
Issue date: March 27, 2024
ID: 9b6f3f64-c67f-4b60-b984-16ab4fd0fd8f