TR
Issued to
Talia Root
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Credential Verification
Issue date: August 2, 2026
ID: 99c0e31f-a434-47f0-939d-ed5ba15ac4e4
Issued by
The Digital CX Masterclass
An intensive multi-module certification program for CX leaders and practitioners on implementing and sustaining Digital CX/CS Programs. Created by Alex Turkovic, Founder/CEO of the Digital CX Podcast & Masterclass.
Type
Certification
Level
Professional
Format
Hybrid
Price
Paid
Skills
Digital Customer Strategy
Business Automation
CS Ops
AI Strategy
Earning Criteria
Participation
Multi-week classroom instruction & discussion
Watching
Completion of 41 online video-based modules
Assignment
Implementation of templates and frameworks into digital cx programs