The Managers Academy Certified (MAC) credential-holders have successfully completed a multi-stage training program designed to develop and enhance the managerial skills of managers and aspiring managers. Through the program, credential holders have: - Gained foundational knowledge on governance models and organizational layers; - Learned about different leadership styles and their situational uses; - Considered how to best give and receive feedback; - Explored the differences and similarities of managing “up” (supervisors), “down” (direct reports), “sideways” (colleagues) and “out” (external partners and stakeholders); - Practiced difficult conversations in a lab format using real-world scenarios pertinent to participants; - Utilized the Skill and Will matrix to help assess performance; and - Created a development plan to guide their growth over the next years. For more information about Copernicus Solutions’ Managers Academy, please visit https://copernicus.solutions/academy.