The holder of this credential has successfully completed MTD Training's **Account Management** course, a one-day, interactive workshop on managing client accounts strategically. To earn this award, they attended the course, assessed their current account management skills, evaluated their own client accounts and developed a practical account plan using tools such as SWOT analysis and stakeholder mapping. Over the course, they developed practical skills in:<br/> • Segmenting and prioritising accounts by effort and potential<br/>• Building account plans with clear objectives and milestones<br/>• Mapping stakeholders and building trusted advisor relationships<br/>• Using ROI messaging to create value and grow accounts<br/>• Planning renewals and reducing the risk of client churn [Find out more about the Account Management course](https://www.mtdsalestraining.com/account-management-training)