Yen Hoang

for successfully completing a 2 day onsite course on the

9600b3eb-8505-42a6-afa0-8995f72fb6a8

CERTIFICATE ID

DATE

2024-03-11

Christopher-Robin Eklund

Congratulations to

Louise Norrman

Head of Culture & Methodology

Process Designer & Facilitator

During the course, the participant acquired skills in - core principles of facilitation, facilitation techniques, design principles, and fundamental design tools.

Fundamentals of Process Design and Facilitation