Issued to
Mahmoud Ismail
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Credential Verification
Issue date: September 23, 2024
ID: 9272c3e4-e9ee-4f94-a39b-d1b0f5611315
Issued by
Hassan Allam Holding
VERIFIEDHassan Allam Holding is a leading group with a focus on engineering and construction, and investment and development. The Group operates in diverse sectors, and complex large-scale projects in Egypt and the MENA region.
Description
Professionalism and polite behavior are crucial for navigating the workplace effectively and building positive relationships with colleagues, clients, and superiors. The "Business Etiquette" course explores the norms and conventions that govern professional conduct, equipping students with the interpersonal skills to project confidence, respect, and poise in a variety of business settings. Business Etiquette: Importance of professional etiquette in the workplace Nonverbal communication and body language Appropriate dress and grooming for business settings Polite and courteous behavior in meetings, conferences, and other professional interactions Etiquette for email, phone, and virtual communication Networking and making introductions Handling conflicts and difficult conversations diplomatically Cultural differences in business etiquette norms Etiquette for business meals, events, and travel Maintaining composure under pressure