Shila F. Alberto
Distributed by:
SFA

Issued to

Shila F. Alberto

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Credential Verification

Issue date: July 25, 2026

ID: 915434ef-24ae-4683-a6ec-260e657607a6

Issued by

ABA Brilliance

Type

Certification

Level

Professional

Format

Online

Duration

2 hours

Price

Free

Description

This two-hour professional webinar explored the principles of Organizational Performance Engineering (OPE) and its application in improving collaboration, communication, and system performance among service providers. Participants learned how to identify performance barriers, analyze organizational systems, and implement evidence-based strategies to enhance teamwork, service quality, and sustainable organizational outcomes. The session emphasized practical tools for optimizing provider performance across educational, healthcare, and behavioral service settings.

Skills

Organizational Performance Engineering

Data-Based Decision Making

Behavioral Systems Analysis