Issued to
Sandra Helena dos Santos Farah
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Credential Verification
Issue date: August 12, 2026
ID: 9139c925-4161-486b-baca-98372d25459d
Type
Certification
Level
Intermediate
Format
Hybrid
Price
Paid
Description
Skills
Employment Relationship Management
Employee Relations
Employee Voice
Employee Engagement
Conflict Management
Negotiation
Consultation
Workplace Communication
People Management
Professional Practice
Earning Criteria
Assignment
This unit examines the key approaches, practices and tools used to manage and enhance the employment relationship. It explores employee voice, engagement, conflict, consultation and negotiation, and considers how people professionals support positive working relationships within organisations.
