Issued to
Kathryn M. Kutepow
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Credential Verification
Issue date: April 9, 2026
ID: 82e9404c-926a-4393-9c9f-b3431f06589f
Type
Training
Level
Foundational
Format
Offline
Duration
2 days
Description
This two-day crisis communications training equips participants with practical, proven strategies for communicating clearly and effectively during high-pressure events. Whether managing public messaging, addressing the media directly, or navigating a fast-moving incident, participants will gain tools that strengthen clarity, credibility, and public trust.
Skills
Preparing for and managing critical incidents
Communicating effectively on social media in real time
Crafting clear sound bites
Writing effective news releases
Managing misinformation
Conducting press conferences under pressure
