Issued to
Roberto Guzman-Velazquez
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Credential Verification
Issue date: January 23, 2026
Expiration date: January 23, 2029
ID: 80714da3-0a3f-4ba0-bec3-67aa30215ab3
Issued by
VERIFIED
Expanded Learning University
Type
Course
Level
Foundational
Format
Online
Duration
3 days
Description
The holder of this badge learned the importance of Emotional Intelligence in framing a problem, problem solving is not a role, but a process, and effectively apply Human-centered Design.
Skills
Decision Making
Root Cause Analysis
Solutions Focused
Earning Criteria
Assignment
Participants had to create a problem statement, utilizing collaborative ideation strategies like the Six Hats Thinking process with their teams, and develop a SWOT Analysis to close the gap on their problem.