DIPLOMA
IN CUSTOMER EXPERIENCE
CXAD (Dip)
CERTIFIED PROFESSIONAL
Distributed by:
JMC

Issued to

Jenna Matthews, CXAD (Dip)

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Credential Verification

Issue date: October 16, 2026

ID: 766c6bd3-6e3b-4355-986a-3740ee3bf472

The CX Academy logo

Issued by

The CX Academy

The CX Academy sets the global standard for Customer Experience training, certification and qualification. Our courses are practical and deliver real customer-focused change for individuals and teams of all sizes.

Type

Certification

Level

Professional

Format

Online

Description

The holder of this certificate has successfully completed The Professional Diploma in Customer Experience (CX) with Distinction from The CX Academy, the most recognised professional CX accreditation in the world today, in collaboration with Glasgow Caledonian University.