This 3-month Proramme aims to address the following core leadership competency areas and link these in particular to the unique challenges, demands, priorities and learning needs of mid-level managers. The focus is on the role of the leader and leadership as a function and will assist participants in linking their managerial role to leadership aspects, behaviours and approaches. The Programme commences with each participant receiving a debriefing on their current level of Emotional Intelligence with a Certified Executive Coach, and an Emotional Intelligence Assessment (EQI 2.0).

The broad themes to be covered are:
Who am I as a leader? - Understanding self, one’s own leadership style and approaches, and how to build effective relationships.

Who are we as a team? - Leading and developing one’s team and learning a variety of tools to build high performing teams.

Who do we serve? - Analysing clients’ needs and managing quality client service, fostering innovation in improving client service, and interpreting and implementing organisational strategy.

We will address key leadership themes and concepts in areas of People Intelligence, Business & Organisational Intelligence, Operational Intelligence and Emotional Intelligence. Fully integrated with these areas, the LDP addresses environmental sustainability, gender equality and diversity as Cross-Cutting Themes (CCTs), and supports transfer of learning to real-world Improvement Projects and work assignments.