Manage your business with confidence, or become the manager who knows how to lead, manage, organise and control first line managers and team leaders throughout multiple industries and sectors both private and public. The content of this National Certificate covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management – it will enable managers at this level to successfully manage systems, processes, resources, managers and teams in various occupations and business environments. Ultimately, this qualification is aimed at improving the effectiveness and leadership abilities of middle managers in various occupations in private and public business entities as well as non-governmental organisations. This qualification is also endorsed by the Association for Office Professionals of South Africa (OPSA). On completion, the learner is awarded 15 Continuous Professional Development (CPD) points.