Issued to
Brad MacLauchlan
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Credential Verification
Issue date: April 1, 2026
ID: 61ba4b6e-7cc9-4445-a701-fa446679fd02
Issued by
techNL
techNL is a not-for-profit membership association that accelerates the growth of the tech sector in Newfoundland and Labrador.
Type
Training
Format
Online
Duration
8 weeks
Description
Learn how to leverage AI to improve every stage of the sales process. You’ll understand how to accelerate sales by finding high-value leads, personalizing outreach, optimizing customer engagement, and streamlining CRM workflows. Skills you’ll build include sales, prospecting, customer success, CRM management, SaaS product lifecycle, and customer engagement.
Skills
Software Sales
Prospect Research
Customer Success Management
Customer Relationship Management
Customer Relationship Management (CRM) Software
Product Lifecycle Management
Customer Engagement
Earning Criteria
Participation
Attended and participated workshop sessions.
Assignment
Completed weekly assignments, group work, and final capstone project.