Develop and deliver timely, accurate, and credible crisis communications during rapidly evolving incidents.

Implement a crisis communications plan using operational workflows, defined roles, and Incident Command System (ICS) principles.

Coordinate internal and external messaging across leadership, partner agencies, employees, media, and the public.

Identify and manage misinformation, rumor escalation, and reputational threats across social media and traditional media platforms.

Apply practical crisis response skills through scenario-based exercises, including media engagement, message development, and real-time decision-making.