54560b6d-5e8b-4cd6-80ef-c94bee3db70f
Shona Ayres, CXAD (Dip)
24th April 2026
As witnessed and certified by The CX Academy
Distributed by:
SAC

Issued to

Shona Ayres, CXAD (Dip)

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Credential Verification

Issue date: April 24, 2026

ID: 54560b6d-5e8b-4cd6-80ef-c94bee3db70f

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Issued by

The CX Academy

The CX Academy sets the global standard for Customer Experience training, certification and qualification. Our courses are practical and deliver real customer-focused change for individuals and teams of all sizes.

Type

Certification

Level

Professional

Format

Online

Description

The holder of this certificate has successfully completed The Professional Diploma in Customer Experience (CX) with Distinction from The CX Academy, the most recognised professional CX accreditation in the world today, in collaboration with Glasgow Caledonian University.