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Issued to

Manon Desrosiers

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Credential Verification

Issue date: October 30, 2025

ID: 4da1da24-e4a8-47b8-9076-454d9982883c

Delivering expert media training, crisis communication and presentation skills coaching for individuals and organizations at every level. Providing communication consulting and coaching to industry and government nationwide.

Type

Conference

Level

Professional

Description

This specialized course provides a foundation for engaging with the news media.

Participants who attend this lecture receive tools for responding to a reporter’s interview request for an interview.

Participants learn how to anticipate the reporter’s needs, respond to an ambush interview, identify key audiences, and create messages that will resonate with their audiences. The course reviews the process to “focus the story” – how to determine the true nature of a reporter’s story and the subject matter’s role in that story.

Those who complete this course will receive fundamental media literacy skills from experienced reporters. They learn how to create a good, relevant message using the three key characteristics, as well as tools they can use to help them manage an interview. Coursework emphasizes establishing working relationships with reporters in an honest, transparent manner while providing relevant key messages.

Topics include:
• Responding to an ambush interview
• Media literacy
• Understanding the “rules of the game”
• How to tell your story
• Message development
• Setting your agenda in an interview
• Using bridges and other techniques to manage the interview
• How to respond in an interview
• What to do or say when you can’t answer the question

Special to this session, participants also learned the importance of the “victim dimension” in managing a crisis, the steps the media will likely process through in their crisis coverage.

The tools learned in this course can immediately be put into practice to inform audiences and enhance the organization’s reputation.

Skills

Responding to ambush interviews

Focus the reporter’s story

Identify relevant audiences

Create key messages

Prepare for an interview

Set interview agenda

Bridge to key messages

Manage news interview

Anticipate tough questions

Use vocal tools to convey authority

Speaking with confidence

Handling false assumptions

Using your agenda

Responding to difficult questions

managing a crisis

Earning Criteria

Participation

Participants who have earned this certification have attended the 60-minute "Media Skills and Secrets" seminar.