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Heather Blankley
Customer-centric Automations program
2024-03-15
Certificate
of achievement
The bearer of this certificate is confirmed to be highly skilled in Customer-centric Automations They have demonstrated proficiency in crafting messaging sequences, implementing self-service and asynchronous deflection mechanisms, while maintaining a commitment to exceptional customer experience throughout the entire journey.
Proudly presented to:
4ac3d8da-565e-4a8a-9cac-8e74e43830d8
CERTIFICATE ID
DATE
Lincoln Murphy
Johan Nilsson
HB
Issued to
Heather Blankley
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Credential Verification
Issue date: March 15, 2024
ID: 4ac3d8da-565e-4a8a-9cac-8e74e43830d8
Description
The bearer of this certificate is confirmed to be highly skilled in Customer-centric Automations They have demonstrated proficiency in crafting messaging sequences, implementing self-service and asynchronous deflection mechanisms, while maintaining a commitment to exceptional customer experience throughout the entire journey.
