The holder of this certificate successfully completed the Gap Partnership's Professional Negotiator program. This innovative program provides an immersive experience which exposes delegates to a spectrum of negotiation types, teaching the skills and techniques needed to master them. Delegates learn how to plan, strategize and execute their commercial negotiations. They are taught key negotiation principles including the importance of learning how to negotiate from inside the head of the other party; how to assess negotiation types and adapt behaviors accordingly; strategies for managing stress and discomfort; and how to creatively optimize complex multi-variable deals.