Issued to
Shona Ayres
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Credential Verification
Issue date: April 21, 2026
ID: 36b9c7e3-f01b-4b66-bf7b-4c1b91918515
Issued by
The CX Academy
The CX Academy sets the global standard for Customer Experience training, certification and qualification. Our courses are practical and deliver real customer-focused change for individuals and teams of all sizes.
Type
Certification
Description
The holder of this certification successfully completed the "AI For CX MicroCourse" from The CX Academy