Issued to
Lucienne Croin-Hendriksen
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Credential Verification
Issue date: April 9, 2026
ID: 2f1d662f-41c4-4985-b688-5580a3611943
Issued by
SERVICE DESIGN COLLEGE
An international design academy based on the principles of peer-to-peer learning
Type
Course
Level
Intermediate
Format
Online
Duration
8 weeks
Description
Skills
Designing and envisioning in the context of public policy, services and organisations
Citizen centricity, research, co-design and citizen engagement
Behavioural insights for change within and around public organisations
Impact evaluation & communication in public service design