JE
Issued to
Julia Ellis
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Credential Verification
Issue date: May 16, 2026
ID: 14165564-2a20-4103-b278-6aa93d40ef79
Issued by
Change Hacks
Type
Certification
Level
Advanced
Format
Online
Duration
3 hours
Price
Paid
Description
The holder of this credential has completed the Design Thinking Meets Change Management online masterclass created by #changehacks and has learned how to bravely experiment and integrate design thinking tools in their change delivery. This program comprises 10 learning clips, a playbook and downloadable templates . The learning topics include: Design Frameworks, Creating Personas, Empathy Maps, User Journey Maps, Ideating, Prototyping, Testing, Aligning Change Metrics and Bringing it Together.
Earning Criteria
Test
Completion of this learning program involves viewing 10 learning clips, downloading tools, the playbook and applying and experimenting with the design thinking templates. This credential demonstrates that the earner has successfully completed the multi-choice online exam after watching the series of learning clips and reading the playbook that form part of this self-paced online learning program.