Issued to
Julia De Souza, CXAL
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Credential Verification
Issue date: April 1, 2026
ID: 0c679621-8948-4afa-9f26-de85dc2999a4
Issued by
The CX Academy
The CX Academy sets the global standard for Customer Experience training, certification and qualification. Our courses are practical and deliver real customer-focused change for individuals and teams of all sizes.
Type
Certification
Level
Advanced
Format
Online
Duration
9 hours
Description
The holder of this certificate has successfully completed The Advanced Certificate in CX Leadership from The CX Academy with distinction.
Skills
CX leadership
Customer Experience Strategy (CX)
Customer Experience Improvement
Leadership