0c679621-8948-4afa-9f26-de85dc2999a4
Julia De Souza, CXAL
1st April 2026
As witnessed and certified by The CX Academy
Distributed by:
JDS

Issued to

Julia De Souza, CXAL

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Credential Verification

Issue date: April 1, 2026

ID: 0c679621-8948-4afa-9f26-de85dc2999a4

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Issued by

The CX Academy

The CX Academy sets the global standard for Customer Experience training, certification and qualification. Our courses are practical and deliver real customer-focused change for individuals and teams of all sizes.

Type

Certification

Level

Advanced

Format

Online

Duration

9 hours

Description

The holder of this certificate has successfully completed The Advanced Certificate in CX Leadership from The CX Academy with distinction.

Skills

Customer Experience Strategy (CX)

Customer Experience Improvement

Leadership

CX Leadership