has successfully participated in the Masterclass “Make Change Work” by Susanne Volz and Laura Sommer, PhD.
Karolina Heck
This is to certify that
Laura Sommer, PhD
Behavioral Scientist and Sustainability Consultant
makechangework.eu
Issuing date
063d746b-84fb-4be0-973c-ceb0911b70be
2024-03-27

In four in-depth and interactive sessions, the participant learned:
How do we humans process information? What are heuristics and how do they lead to biases? Why are biases turning into barriers for sustainable decision making?
How do complexity and context influence sustainable decision making? (Actual situation vs. perceived expectations of clients/businesses; Macroeconomic setting).
Applying the above concepts on real-world case studies. Identifying biases and barriers, developing solutions to overcome them.
How do we humans process information? What are heuristics and how do they lead to biases? Why are biases turning into barriers for sustainable decision making?
How do complexity and context influence sustainable decision making? (Actual situation vs. perceived expectations of clients/businesses; Macroeconomic setting).
Applying the above concepts on real-world case studies. Identifying biases and barriers, developing solutions to overcome them.
Co-founder Make Change Work
Valid certificate ID

Issued to
Karolina Heck
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Credential Verification
Issue date: March 27, 2024
ID: 063d746b-84fb-4be0-973c-ceb0911b70be