DK
Issued to
Dee Kachra
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Credential Verification
Issue date: March 19, 2026
ID: 05d12f74-a5a7-4472-9a03-a1c12a3c63d9
Issued by
CS RevSpeak LLC
CS RevSpeak is a coaching and enablement company for Customer Success leaders and teams. We help turn CS into a revenue engine by equipping leaders with systems, skills and strategies to drive retention, expansion and advocacy.
Type
Certification
Level
Professional
Format
Online
Description
The holder of this certificate has completed the AI for CS Leaders: Executive Bootcamp and demonstrated the ability to design and operationalize AI-enabled Customer Success workflows.
Certificate holders can:
- Map CS use cases to an AI maturity model and select the right tool approach (build vs buy)
- Define minimum viable customer signals required for reliable outputs
- Create a connected execution blueprint (from trigger to delivery) with clear write-back paths
- Establish ownership, enablement, and reinforcement so workflows are adopted and maintained
Skills
AI-enabled workflow design
Process standardization
Prompt engineering (structured inputs + standard outputs)
Data readiness and signal design
Human-in-the-loop quality control
Adoption and change enablement
AI governance fundamentals