The holder of this badge attended the PCM Core Topics workshop, delivered by a certified PCM trainer, as part of the Michelin Talent Campus. At the end of the workshop, they could understand and apply the Process Communication Model (PCM) principles in both personal and professional settings. They demonstrated proficiency in identifying and interacting with different personality types, recognizing and meeting psychological needs, and managing miscommunication and distress effectively. Additionally, they gained practical skills in using PCM tools to enhance team dynamics, build stronger relationships, and create a more positive and productive work environment.